Communication is important in all business cycles but it’s even more important in a recession-type environment.
You need to inspire confidence
In a downturn people get nervous. They listen to the doom and gloom spouted by the so-called experts who never saw it coming but who now claim to know everything. Negative energy is contagious just as positive energy is. The more people talk of recession, the more they get nervous, the more they tighten their purse strings, the less business is done, the more people point to a slow down as evidence and so the cycle feeds on itself.
You can make a difference
As I said in my last post, business sentiment is what you think! So are you going to be part of the problem or part of the solution? To be part of the solution you need to communicate the positive aspects of your business to your customers in ways that will help them see how that will be a positive for their businesses.
Newsletters, e-Newsletters, positive advertising messages, upbeat web content and blogs
These are all ways you can start to turn around the negativity in the business community. And no, I don’t have my head in the sand. I know there is a problem with US and UK banks but there are many other ways to do business when cash is short and as long as you keep proper records for tax purposes and declare such transactions properly you’re unlikely to have problems – ask your accountant. There are even organisations that will help you do this e.g. Bartercard (and no they didn’t pay me to say that. I have no affiliation with them at all although I did use them and they were a client when I had a business in Tasmania years ago.)
Not sure what to say, how to frame these thoughts into your communications?
That’s where I come in. I know that’s a shameless plug but hey, it’s my blog and I do really believe I can help you bring the positive to the fore in your business communications. You know where I am. Have a good week.